• Do you offer a free trial?
  Yes, we do! Everyone is welcome to try a class for free to see if our school is the right fit.
• What age can you start?
  Children can join from 4 years old and up.
• Do I need previous experience?
  No experience is necessary—beginners are always welcome!
• Do I need a uniform straight away?
  No rush! We encourage you to train for a month or two before purchasing a uniform, especially for children, to ensure you’re happy to continue.
• What do I need to start?
  Just wear comfortable, non-restrictive clothing. Please avoid martial arts suits from other styles, as these can be intimidating for new members. Training is traditionally barefoot, but white plimsolls are fine—just bring them and change at the school (no outdoor shoes allowed). Our school uniform can be purchased later from the school or our online store.
• Why do we pay monthly?
  As a professional martial arts school, we have fixed overheads and need predictable attendance. Monthly payments help us maintain high-quality instruction. There are no long-term contracts—you control your direct debit and can cancel anytime.
• Why do we need to book sessions?
  For health and safety, we maintain a proper instructor-to-student ratio. Booking ensures everyone is safe and receives quality teaching, not just crowd management.
• What is the school’s lateness policy?
  Students more than 10 minutes late won’t be able to join the class once it’s started or warm-ups are finished.
• Do I have to come on a set day?
  No, you can attend on any day that fits your timetable and membership package.
• Can I stay while my child is in class?
  Yes! We have dedicated waiting and viewing areas for parents during children’s classes.
• Why can’t children train with adults?
  Children and adults have different physical and mental needs, so classes are tailored accordingly—just like school or university.
• What if my child feels overwhelmed or loses interest after a few weeks?
  We encourage open communication. Let us know if your child needs a break, wants to try a different group, or if you want to pause membership. There’s no pressure to continue if it’s not the right fit.
• Is there support for students with anxiety or special needs?
  Absolutely. Our instructors are trained in mental health first aid and have experience supporting a range of needs. We’ll work with you to ensure your child feels comfortable and included.
• What if my schedule changes and I can’t attend my usual class?
  We offer a flexible timetable—just let us know, and we’ll help you switch to another class that week (subject to space).
• Can I watch my child’s class?
  Yes, you’re welcome to observe from our parents’ waiting area. We want you to feel part of their journey.
• Do you offer any sibling or family discounts?
  Currently, our pricing is per student because we provide every member with the highest value and individual attention—no matter how many family members are enrolled. We don’t reduce service or experience for families, so our fees reflect our premium quality. We’re always happy to discuss your family’s needs and share any current special offers, so please ask!
• What happens if my child is sick or we’re on holiday—do we lose those sessions?
  No, you don’t lose sessions! If you cancel at least 1 hour before class, missed sessions roll over into the following week so you can rebook and make up the time. We aim to be as flexible as possible so your child never misses out. If you have special circumstances, just let us know and we’ll do our best to help.
• Are there any hidden costs, like grading fees or equipment requirements?
  No hidden fees! We’re upfront about all costs. Grading fees and equipment (like uniforms or sparring pads) are clearly listed and only required as you progress.
• How do you handle bullying or difficult behaviour in class?
  We have a zero-tolerance policy for bullying and address concerns promptly. Our classes emphasise respect, teamwork, and positive reinforcement. Any issues are handled quickly and fairly, including a formal three-strike system for serious or repeated behaviour. We want every student to feel safe and supported.
• What qualifications and background checks do your instructors have?
  All our instructors are fully qualified, DBS checked, first aid trained, and experienced in teaching all ages and needs.
• If my child wants to try a competition, how do we get started? Is it required?
  Competitions are completely optional! If your child is interested, we’ll guide you through the process—there’s never any pressure to compete.